Occidental Tucancun 4*

  • Free Wi-Fi in rooms
  • 24-hour reception
  • Outdoor swimming pool
  • Beach access
  • Fitness centre

The 4-star Occidental Tucancun is located 24 minutes' drive from Cancun airport and offers a swimming pool as well as 4 restaurants. Marlin Beach is placed about a 5-minute walk away, and Cancun Convention Center is approximately 4.1 km from the hotel.

Some of the premium rooms of the Occidental Tucancun face the sea, and comprise a balcony and a sitting area. Guests can make use of a minibar, and relax with cable channels. The private bathrooms are appointed with a hair dryer and towels. Here you'll also find views of the Caribbean Sea.

Leisure options include massage therapy and various recreational opportunities along with chargeable facilities like a sun deck and a golf course. You might also like beauty treatments, thalassotherapy, and body wraps available at the Occidental Tucancun Cancun. Alternatively, guests can exercise in a health club. A wellness area is sure to make for an excellent stay.

Mirador, the onsite restaurant, serves international cuisine while La Claraboya restaurant is boasting seafood specialties. There is a lobby bar, which offers swim-up chairs in its interior design.

This Cancun property is nestled in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, around 6 km from business venues like Scenic Tower Cancun and within short walking distance of the sand Playa Marlin Beach. The Occidental Tucancun Cancun is a mere 5 minutes' walk from Playa Ballenas, and Dolphinaris Cancun Recreation Center, where guests can indulge in relaxation, stands 1.3 km away. The sand beach is set 5 minutes' walk from the accommodation, while Parroquia de Cristo Resucitado is about 7 km away. The nearby entertainment attractions of Cancun include the night Coco Bongo Club, which is about 3.9 km away.

Guests love
8.6/10

I stayed in this special hotel for 2 days, had nice experience, appreciated its unbeatable location next to restaurants, the beach side of the venue, the shopping center. Employees were extremely helpful and hard-working. Excellent and cheap food.

Marc November 2021
8.6/10

great service, nice food and perfect location near the ocean and an aquatic adventure center.

Rose October 2021
    How to reach hotel

    Airports

    Cancun
    20 km

    Facilities

    Internet

    • Free Wi-Fi in rooms

    Parking options

    • Parking

    Activities

    • Fitness centre
    • Tennis court
    • Golf course
    • Billiard tables
    • Table tennis

    Property services

    • Safe deposit box
    • 24-hour reception
    • 24-hour security
    • Currency exchange
    • Hairdresser
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance

    Dining options

    • Restaurant
    • Poolside snack bar
    • Snack bar
    • Dinner
    • Packed lunches
    • Special diet menus

    In the kitchen

    • Cookware/ Kitchen utensils

    Business facilities

    • Business centre
    • Meeting/ Banquet facilities
    • Fax/Photocopying

    For kids

    • Babysitting/Child services
    • Children's menu
    • Children's play area
    • Kids club
    • Game room

    Recreation

    • Outdoor swimming pool
    • Beach access
    • Beach umbrellas
    • Sun loungers
    • Live entertainment
    • Sun terrace
    • Garden area
    • Leisure/ TV room
    • Spa & wellness centre
    • Pedicure
    • Manicure
    • Waxing
    • Body scrub
    • Facial
    • Treatment room
    • Body wraps
    • Back massage
    • Foot massage
    • Make up services

    In the rooms

    • Air conditioning
    • Mini-bar
    • Sitting area
    • Terrace
    • Garden furniture
    • Tea and coffee facilities
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    General facilities

    • Non-smoking rooms
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 11:00
    • Extra beds info
    • There is no capacity for extra beds in a room.
    Frequently asked questions
    • 🌇
      What is the distance between the 4-star Occidental Tucancun Hotel and the city centre?
      The 4-star Occidental Tucancun Hotel is placed in the Zona Hotelera district, right in the very heart of Cancun.
    • 🕌
      Which attractions should we visit while staying in the Occidental Tucancun?
      You can always visit one of the highly rated landmarks, La Isla Shopping Village, placed 1.1 km away from the Occidental Tucancun. Other sights that are worth your while are The City (3.5 km) as well as the night Coco Bongo Club (3.6 km).
    • Which landmarks are close to Occidental Tucancun Hotel?
      Occidental Tucancun Hotel enjoys a beautiful location within 450 metres from Avenida Kukulkan and a 5-minute walk away from the white - sand Playa Marlin Beach.
    • Is the airport close to the amazing 4-star Occidental Tucancun Hotel?
      The amazing 4-star Occidental Tucancun Hotel is placed within a 23-minute drive from Cancun airport.
    • Is parking free of charge at the hotel?
      Yes, the hotel provides a parking onsite for free.
    • What are the best dining options during the stay at the Cancun hotel?
      The Cancun hotel features 4 restaurants for on-site dining, among them à la carte restaurant Mirador featuring international cuisine as well as La Claraboya, famous for its seafood menu. If you prefer to dine outside, don't miss a chance to visit MrPampas Kukulcan and La Destileria just 450 metres away.
    • What is the time period for check-in and check-out at the 4-star Occidental Tucancun Hotel?
      Guests can check in from 15:00 to 23:59 and check out from 11:00 to 11:00. Late check-out is also available at the 4-star Occidental Tucancun Hotel upon request.
    • Which payment methods does the 4-star Occidental Tucancun Hotel support?
      The 4-star Occidental Tucancun Hotel can only accept payment with cash.
    • What amenities does this amazing hotel provide in the guest rooms?
      All rooms of this amazing hotel feature a mini bar fridge , coffee and tea making equipment as well as a safe and smoke detectors, some of them boast a sofa.
    • Is internet free in the 4-star Occidental Tucancun Hotel?
      The 4-star Occidental Tucancun Hotel provides Wi-Fi in the rooms for free.
    • 🧸
      What facilities are offered at the 4-star Occidental Tucancun Hotel for guests with kids?
      The 4-star Occidental Tucancun Hotel offers child care, a children's menu and a children's club for guests with children.
    • Which rental services are available in the 4-star Occidental Tucancun?
      At the 4-star Occidental Tucancun guests will be able to rent out cars.

    Location

    Map
    Nearby

    Airports

    Cancun
    20 km

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Max

    2023-10-11

    9/10

    I keep returning for a reason. Staff's help with directions was memorable. Free Wi-Fi, 24-hr reception, outdoor pool, and more suit me perfectly. The facilities are top-notch. Coming back for a romantic escape.

    Carl

    2023-10-09

    9/10

    the beach / the location. the staff. the very comfortable rooms .

    some dirty places. Pay wifi

    Louisa

    2023-10-08

    8/10

    Huge hotel complex, limit factory to tourists but the rooms are correct, location and beach are good, cleanliness of the swimming pool leaves something to be desired and buffets are really not good... OK for 1 night of transit but to be avoided for a stay...

    Sylvia

    2023-10-05

    8/10

    The hotel had a charming, welcoming ambiance with beautiful, well-maintained gardens and cozy seating areas – perfect for relaxed strolls and conversation. I truly appreciated the thoughtful amenities for senior guests, such as easily accessible handrails and ramps, making it effortless to move around the property and enjoy the stunning views.

    The only improvement I'd suggest is for the children working there to offer more assistance and be courteous to senior guests.

    Keith

    2023-10-04

    9/10

    Great stay in Cancun. Hotel and clean beach. Reception at the top. Friendly staff . Only problem : the buffet . Little advice : take the sea view, it was simply fabulous.

    The buffet

    Anthony

    2023-10-03

    9/10

    The service, the waiters are very helpful ... smiling ... nice ... same for the employees who are at the door of restaurants, cooks, lobby employees, bars, those who are at the door of the hotel ... who take care of the suitcases ... the employee for the beach towels. Satisfied with all services

    smell of the food in all the restaurants... airing... Our hair and clothes smelled strong of grease and smell of food. Too many steps to go to the swimming pools.. 2 or 3 floors without assenceurs.. even to go to the beach.. many steps.. no shadows.. no umbrellas at the beach.. some palm trees which did not give shadows.. unpleasant unfortunately.

    Douglas

    2023-10-02

    9/10

    We absolutely loved the beach at the resort, with its fun hammock area perfect for relaxing and soaking up the sun. The staff was incredibly friendly and made our family feel welcome, creating a warm and inviting atmosphere.

    My wife says that the kids' pool area could use some more shade for those hot afternoons.

    Anne

    2023-09-30

    8/10

    The room, the swimming pool, the Mexican restaurant, but especially the staff at the TOP!!

    Nothing's been perfect!

    David

    2023-09-29

    8/10

    Food and customer service

    The internet you have to pay

    Ron

    2023-08-25

    7/10

    Unlimited drinks, rejuvenating spa, delicious food, well-equipped gym, wide range of sports activities.

    So difficult to choose which delicious drink to have next. Such a tough life.

    Edward

    2023-08-24

    9/10

    EVERYTHING WAS ALMOST PERFECT EXCEPT THAT ..................TO GET THE WI FI YOU HAVE TO SPEND 60 USDOLLARS. FOR A WEEK OF AMAZING WIFI!!!!! THE MAJORITY OF THE HOTELS HAVE IT AND FOR FREE;. WE ARE FAITHFUL CUSTOMERS FOR FIVE YEARS WE RETURN AND WILL RETURN NEXT YEAR. MR GERARD RIVERAIN

    THE WI FI CATASSTROPHIC RECEPTION OFTEN INTERRUPTED. RECEPTION SERVICE TO BE IMPROVED LONG QUEUES CHECK IN

    Martin

    2023-08-22

    10/10

    The All-Inclusive package is a real game changer. Picture this: unlimited access to a refreshing array of drinks, cocktails, and an impressive selection of restaurants designed to appeal to guests from all over the world. It felt like I hit the jackpot!

    Additional charges for wifi and late check-out.

    Peter

    2023-08-06

    10/10

    The staff was super friendly and nice. Food was great and always available. 3 outdoor pools and beach access and location was great. Drinks were also good and shopping locations right across the street as well as La Isla shopping center 10 min walk away. Bus stop is also right across the street. Many seating areas in the pool and fun activities. Everything you need is within the premise.

    Felt special, nothing too much trouble.

    Bill

    2023-07-16

    9/10

    The room was clean and comfortable with a lovely view of the lagoon. The beach and pool areas were well-maintained and provided a relaxing atmosphere. The nightly shows were a highlight, especially the Michael Jackson performance. The staff were friendly and helpful, ensuring any issues were resolved promptly. The location was convenient, with a nearby shopping mall and easy access to amenities. I would recommend this hotel for a pleasant and enjoyable stay.

    Luke

    2023-07-10

    9/10

    I loved the location of the hotel, it was really close to a bus stop and a convenience store. The hotel facilities were really clean and well-maintained. The staff was very helpful and friendly. It was really easy to get transportation to the airport.

    Can't fault the property in any way.

    John

    2023-06-27

    7/10

    The beach was absolutely stunning, with crystal clear waters and soft sand. It was a perfect spot to relax and soak up the sun. The location of the resort was great, with easy access to nearby bars, clubs, and shops. It made it convenient to explore the area and enjoy the local nightlife. The staff at the resort were extremely helpful and friendly. They went above and beyond to ensure that we had a fantastic stay.

    The check-in process was quite lengthy, with long queues and rooms not being ready on time. The service at the reception was also slow and unorganized, making it frustrating to get simple questions answered.

    Jonathan

    2023-05-27

    7/10

    The beach view was absolutely stunning and provided a perfect backdrop for relaxation. The service from the staff was exceptional, they were attentive and friendly throughout my stay. Plus, the location was ideal, being close to bars, clubs, and shops, making it convenient for exploration and entertainment.

    The food options were limited, with little variety and repetitive choices. Additionally, making reservations for the restaurants was a hassle, as they would be fully booked by 9am.

    Benjamin

    2023-05-16

    10/10

    The management was helpful and accommodating, offering room upgrades and late checkout. There are four restaurants and a 24-hour snack bar on-site. The staff were friendly and the location convenient with shopping centers nearby. The resort offers a variety of activities and amenities, including pools and a spa. a great experience.

    Samuel

    2023-04-22

    9/10

    Great ocean views, friendly staff, and convenient location. Clean room with a nice layout. The gym is small but functional, perfect for basic workouts. Entertaining evening shows and good options for dining on-site. a good value for a beach getaway.

    Jason

    2023-04-09

    10/10

    Smooth check-in process, access to facilities before room is ready, great food at restaurants, awesome hotel infrastructure, breathtaking ocean view, comfortable and spacious room.

    Everything great.

    David

    2023-03-26

    9/10

    Located in front of a small mall in a suburban area, this hotel offers easy access to a variety of dining options and a chance to try real Mexican food. With its stunning beach right across the mall, guests can enjoy beautiful views while exploring the area. The rooms are comfortable and spacious, providing a relaxing stay. The staff is attentive and friendly, ensuring a pleasant experience. The breakfast options are diverse and delicious, satisfying every appetite. Plus, the hotel offers excellent facilities, such as a pool and entertainment options for guests to enjoy.

    The drinks served at the hotel are subpar, with artificial flavors and low-quality alcohol, leaving much to be desired.

    Philip

    2023-03-17

    8/10

    Great staff, service, food. Beachfront location with stunning views. Convenient transportation access. All-inclusive package.

    No negatives from this place.

    Jim

    2023-03-08

    9/10

    The location of this hotel is amazing. It's right on the beach, so you can easily access the beautiful sandy shores and crystal-clear waters. The staff here are fantastic. From the moment I checked in, they were friendly and helpful, making me feel welcome and well taken care of. The rooms are spacious, comfortable, and clean, providing a relaxing and luxurious atmosphere. The amenities in the room, such as the mini-bar and tea/coffee facilities, were a nice touch. Additionally, the free Wi-Fi in the rooms was convenient for staying connected.

    I highly recommend this place. The service, location, and amenities are all top-notch.

    Jake

    2023-03-04

    10/10

    The service at Occidental was amazing! When I lost my towel card, I was worried about getting fined, but the staff was so friendly and understanding. They replaced my card without any trouble and helped me feel more relaxed during my stay. I highly recommend this hotel.

    Lois

    2023-02-19

    9/10

    We, as older guests, really enjoyed the spacious and clean rooms. The entertainment provided, especially the Michael Jackson impersonator, was fantastic. The Italian and Seafood restaurants were also excellent for dining.

    Felt exceptional, no complaint.

    Ellen

    2023-01-25

    9/10

    The location of the property was great, just a few steps away from a beautiful beach. There were also multiple pools, and the buffet had a variety of options. Despite being understaffed, one staff member did their best to take care of everyone.

    The facilities were outdated and in need of an upgrade.

    Dominic

    2023-01-04

    9/10

    We had an amazing time here! The location was perfect, right on the beach and close to all the shops. The staff provided exceptional service from start to finish, making us feel welcome and comfortable every step of the way. Our room was top-notch with all the necessary amenities like free Wi-Fi, air conditioning, and a mini-bar. We especially appreciated the in-room safe and sitting area. The spa was a lovely touch, offering great treatments like massage and body wraps. And let's not forget the entertainment- the live performances were fantastic!

    We would absolutely recommend this place to family and friends.

    Jeffrey

    2022-11-08

    9/10

    The suite was absolutely stunning, with beautiful ocean views from the living room and bedrooms. As someone who loves spacious and well-equipped accommodations, this suite exceeded my expectations and made me feel like royalty.

    I wish the beach access was a bit more convenient from the suite.

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